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Note: Please enter your details in below form for further queries.Short Description
SAP CRM (customer relationship management) is the integrated application software manufactured by SAP AG that targets business software requirements of midsize and large organizations in all industries and sectors. It easily facilitates the user mainly focus on the customer loyalty, value and profitability across the entire value chain using the front office and back office functionality that complements the industry specific processes.
Training Objectives of CRM:
SAP CRM provides a web-based user interface which is unified across the CRM centric solutions that can be uniquely tailored comprehensively for the business users and covering all channels across the marketing, sales and service followed up with the embedded analytics and end-to-end, industry-specific processes and which can automate, manages and improves the customer relationship management in a company. It can run on the SAP Net Weaver platform.
Target Students / Prerequisites:
Students must have awareness on concepts in CRM business processes relating to Marketing, Vendors, Customers, Sales, Services, Web Clients and Customer Marketing Skills are required.
Base Customization/Master Data (SAP CRM7.0 & SAP ECC 6.0)
CRM 7.0 Web UI Configuration
E-commerce (Internet Sales)
Customer Interaction Center (Web Client)
As per your requirement course we wil schedule the timings.Our support and service 24x7. The one solution to overcome hectic schedule and travelling time and achieve these goals is by joining online courses.
Most experienced and specialized instructors will be assigned to you.